Last updated: March 8, 2026

1. Information We Collect

We collect information you provide directly when you call us, submit a website form, request pricing, schedule pickup/delivery, or ask service questions. This may include your name, phone number, address, email address, service tier interest, and preferred time window.

When scheduling laundry service, we may also record order details such as drop-off date, turnaround preference (Bachelor’s Special, Family Bargain, Busy Body Express), and pickup/delivery notes.

2. How We Use Information

We use your information to:

3. Service Communications

By contacting us or requesting service, you agree that we may communicate with you by phone, text, or email regarding appointments, order status, scheduling changes, and support updates.

We do not sell your personal information to third-party marketers.

4. Website Data and Cookies

Our website may use standard analytics and technical cookies to understand site performance and improve usability.

5. Sharing of Information

We only share information when necessary to operate our business (for example, hosting providers, website tools, or communications platforms), or when required by law.

6. Data Retention

We retain customer and inquiry records only as long as needed for service operations, support history, legal compliance, and business recordkeeping.

7. Your Choices

You may request to review, correct, or delete your contact information by calling (813) 433-0897 or using our contact page.

8. Children’s Privacy

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Contact for Privacy Questions

If you have privacy-related questions, contact Lottie’s Laundromat INC. at (813) 433-0897 or visit us at 1996 62nd Ave N, St. Petersburg, FL 33702.